Nondiscrimination and language assistance

Notice of Nondiscrimination

AnsibleHealth complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), sex (consistent with the scope of sex discrimination described at 45 CFR 92.101(a)(2)), age, or disability. AnsibleHealth does not exclude people or treat them less favorably because of race, color, national origin, sex, age or disability.

AnsibleHealth provides, free of charge:

• language assistance services to people whose primary language is not English, such as qualified interpreters and information written in other languages;
• auxiliary aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats);
• reasonable modifications for people with disabilities.

If you need these services, contact our Section 1557 Coordinator at clinical@ansiblehealth.com or 1-877-267-4253 (TTY: 711).

If you believe that AnsibleHealth has failed to provide these services or discriminated in another way on the basis of race, color, national origin, sex, age or disability, you can file a grievance with: Section 1557 Coordinator, AnsibleHealth, 1032 E Brandon Blvd #4253, Brandon, FL 33511; clinical@ansiblehealth.com; 1-877-267-4253. You can file a grievance by email to clinical@ansiblehealth.com. If you cannot use email, you can file by mail or phone. Please tell us your name and contact details, what happened, when and who was involved, your preferred language, any help you need to take part, and what you would like us to do. If you need help filing a grievance, the Section 1557 Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201, 1-800-368-1019, 1-800-537-7697 (TDD). Complaint forms are available at https://www.hhs.gov/ocr/complaints.

This notice is also available on our website at https://www.ansiblehealth.com/nondiscrimination/.

Notice of Availability of Language Assistance Services and Auxiliary Aids and Services

ATTENTION: If you speak a language other than English, language assistance services, free of charge, are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call 1-877-267-4253 (TTY: 711) or speak to your care team.